RETURNS & REFUND POLICY
Returns & Refund Policy
At VAR Entity Inc, we are committed to your satisfaction. Please read our returns and refund policy carefully before making a purchase.
Return Eligibility
We accept returns within 30 days of the delivery date, provided the following conditions are met:
- The item is unused, undamaged, and in its original packaging.
- All original accessories, manuals, and tags are included.
- Proof of purchase (order confirmation or receipt) is provided.
Non-Returnable Items
The following items are not eligible for return:
- Items that have been used, installed, or damaged after delivery.
- Products with missing serial numbers or tampered packaging.
- Items purchased during final sale or clearance promotions.
- Consumable parts or accessories that have been opened.
How to Initiate a Return
- Contact us with your order number and reason for return.
- Our team will review your request and respond within 2–3 business days.
- If approved, you will receive a Return Merchandise Authorization (RMA) number and return shipping instructions.
- Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days to your original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
- If your refund is delayed, please check with your bank or payment provider before contacting us.
Defective or Incorrect Items
If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost to you.
Exchanges
We do not offer direct exchanges at this time. If you need a different item, please return the original product and place a new order.
Contact Us
For any questions about your return or refund, please reach out to us.
Phone: +1(289) 5887864